Platypus Big Zip EVO Hydration System Drink Tube Kit

Fit in my backpack great

I purchased two of these expecting to get the product depicted in the product image. The product I received is missing the female part of the quick release system and the bit of tubing connected to it – in other words, it is not a complete replacement for the Evo tube system. The image on the package is the same as the image on the website. Either someone is not assembling this SKU correctly or the marketing/advertising department isn’t communicating effectively with the manufacturing department.I posted an image of the packaging showing the same image as on the product page and on the company’s website. The missing part is marked with a red line.Addendum: I called Platypus and they cleared up the confusion. That SKU/packaging is used for FOUR different drink tube kits: Big ZIP EVO 1.5, 2.0, and 3.0 as well as Big ZIP EVO Lumbar 2.0. The specific system is indicated with a yellow sticky dot marking which of the four it is for. The Lumbar system does not have the extra parts and that’s what this specific item is. I have revisited the product page here and the image now correctly represents the product sold. I am changing my review to five stars because I was able to return the item and Platypus came through for me. I ordered the Big ZIP EVO 2.0 kit directly from Platypus and it contains the extra parts.

The valve on the water feed line jammed in the closed position and wouldn’t budge. The replacement valve worked perfectly!